Privacy Policy
TribalMayhem.com is fully committed to protect all of our valued customers personal information. All orders are transmitted using a SSL 128-bit encryption through RapidSSL, which is not only robust and secure, but fully protected and backed up with a $10,000 warranty.
We will store some information, such as your shipping and billing information if you create an account with us, but rest assured that this information will not be used by anyone but Tribal Mayhem. Unlike many of our competition, NONE of your information will be in anyways used, sold, or exchanged to ANY third party. Your information is safe with us and detailed information of our privacy policy is described below in our privacy policy.
Privacy Policy
At TribalMayhem.com, we are committed to providing each and every customer with the best customer service possible, the highest quality selection of men’s jewelry and accessories at the most competitive price, as well as being the company with the reputation for having the fastest shipping on the Net.
What type of information do we collect?
We collect information from you when you register to our site, whenever you place an order, or subscribe to a newsletter.
Whenever your place an order or register on our site, as appropriate, you might be asked to enter your name, your e-mail address, mailing address, a number where we can reach you if we have a question about your order, or credit card information. You can, of course, visit our site anonymously if you choose to. Keep in mind that under no circumstances do we rent or sell this information to other business or third parties. We believe in fully protecting and enforcing the protection of all of our customers’ information. Tribal Mayhem respects your privacy and make it our goal to protect the trust you have placed in us.
For those individuals who visit our site and do not make a purchase we collect and store the IP (“Internet Protocol”) address during that users visit. Keep in mind that no individual information is gathered or collected and the IP address is not tracked back to any particular individual. We collect information using that IP address to look at the navigational activities or common pages visited, which give us an idea of what product our customers like the most. Once again that information is not tied to any name or other personal information, but is used solely to give us general information such as what countries and/or states the majority of our visitors are coming from and their browsing patterns to help us figure out ways to make our site more user friendly and easier to use for everyone. For more information on what we user your information for please read “What do we use your information for?” below.
Does TribalMayhem.com use “cookies”?
Do you sell or share your customer information with other companies?
Absolutely NOT! As fellow shoppers and browsers ourself we fully understand this concern. There is nothing more annoying than opening your email to find out you are subscribed to something that you did not sign up for. Tribal Mayhem will store information, such as your shipping and some limited billing information if you create an account with us that is necessary for transactions. Rest assured your information will not be used or shared in any way with third parties.
How do we Protect Your Information?
At Tribal Mayhem protecting our customers’ information is one of our a top priorities. To guarantee this we have implemented a variety of measures to help maintain the safety and security of your personal information when an order is placed or when you access your personal information, such as check your order status.
First all orders use a secure server. All credit/sensitive information supplied by the customer is transmitted with a Secure Socket Layer (SSL) technology and is then further encrypted into our Database.
*Take note that after a transaction has taken place your private information, such as your credit card number, will NOT be stored on our servers. Keep this in mind as there is no way for us to re-bill you once the transaction has taken place. I you wish to place another order you are required to re-enter all your information again. Because many of our customers enjoy convenience, we have included both Google Checkout and PayPal. Both of these services provide a quick, easy, and secure checkout to make repeat purchases an easier task.
For more information on our Security Policy Click Here.
What do we use your information for?
TribalMayhem.com will use the information referenced above for services such as order processing and authorization and order fulfillment and shipping. Other ways we might use this information are listed below.
- To Help Personalize Your Experience
Your information helps us to better serve and respond to your individual needs and we take great pride in making sure that we provide the best customer experience necessary.
- To Help Improve our Customer Service
Your information and customer e-mails help us to make sure that we are on the right track with our customer support and on track to provide our customers with the fastest and friendliest support on the Net. Here at Tribal Mayhem we believe the only good customer is a satisfied customer and we strive to make sure that each and every individual is treated the same way we would like to be treated ourselves. It’s in the Tribal Mayhem code of conduct and we make it a point to stick to it every single day.
- To Improve our Website
We are always trying to improve not only our site, but more importantly our customer experience as well. Your anonymous information will be used for things such as helping us figure out if our customers are having trouble finding certain items or different styles of products. While we rely heavily on our customer service e-mails for this information, some customer do not e-mail us if they are having trouble finding a certain style or product. This information helps us pinpoint potential problems in areas such as our websites navigation style and allows us to fix them so our customers can find the products they want with ease every time.
- To Administer a Contest, Promotion, or Survey
From time to time Tribal Mayhem may run contests or promotions where your personal information may be collected. We also conduct customer satisfaction surveys in our nonstop effort to make sure we are always offering the best service possible.
- To Process Transactions
When personalized information is entered, such as a purchase, this information is used to processing the transaction ONLY and WILL NOT be shared or sold to any third parties. PERIOD. When an order is placed we retain some of the non/credit information, such as your Name, Address, Zip code, and the tracking # of your package. This information allows us to track your order and allows our customer service representative to respond quickly regarding inquiries about an order. As stated above under “How to We Protect Your Information”, credit card information after a purchase is not stored on our website and/or servers. If you need to place another order you must manually enter the information again or simply use Google Checkout or PayPal. We do this to protect our customers and allow other optional methods of payment for convenience.
